PRIVACY POLICY

1. Privacy Notice

Holiday Air Limited, registered address at 130 High Street Barnet EN5 5XQ , United Kingdom is committed to protecting the privacy and security of your personal information. This Privacy Notice describes how we collect and use personal information about you before, during and after your working relationship with us, in accordance with the EU General Data Protection Regulation (“GDPR”).

2. Why do we collect your personal data?

During the purchase process, we ask you only for the personal data that we need to provide you with our mediation services to contract travel products, as well as to attend you and solve any post-contractual query, claim or request.When you book a trip with us, we subscribe you to our newsletters, unless you say otherwise before confirming your booking. Anyway, you will be able to unsubscribe at any moment, using the link that you will find in every newsletter for this purpose.If you provide us with your contact email address, but then you are unable to finish your booking, we use it to contact you in a personalized manner and help you to book your trip, if you are still interested. We also keep it to recognize you when you visit our website again, in order to improve your user experience.We do not make automated decisions based on profiles, beyond the customization of advertising and the legitimate prevention of fraud on the Internet.

3. How long do we keep your data?

We will keep your personal data while we have legal liabilities in relation to the services, we have provided you with.In addition to the above, if you are subscribed to our newsletters, we will keep your email address for this purpose until you ask to be unsubscribed. Moreover, if you provide us with your contact email address, but then you are unable to finish your booking, we will keep your email address only temporarily and, in any case, for a maximum period of 12 months.

4. What are the legal grounds for processing your personal data?

The collection and processing of your personal data is mainly based on the contractual relationship you have with us.When we send our newsletters to you or we use your email address to contact you in a personalized manner or to recognize you when you visit our website again, this is based on our legitimate interest in providing you with our services.The processing of the information collected by our cookies is based on the consent provided under the applicable laws.

5. Who are going to be the recipients of your personal data?

In order to provide you with our services, we need to communicate your personal data to the Travel Providers involved, in order that they can provide you with the products or services you have requested, i.e. the airline which has to issue your ticket and/or operate your flight, the hotel you have booked, the car rental company you have contracted through our call centre and Website, etc.We will also share your personal data with other companies within the Holiday Air Limited for internal purposes relating to management centralization. In particular, Holiday Air ltd has adequate internal policies to ensure that any data processing carried out by third parties is made under the strictest security requirements and according to the applicable laws.